1. Introduction

InFlow ("we", "us", or "our") operates the InFlow ERP platform and the website inflowerp.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account or request a demo
Fill out a contact form or schedule a consultation
Subscribe to our newsletter or marketing communications
Communicate with us via email, phone, or chat
Use our ERP platform

This information may include your name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We may also collect information about how you interact with our website using cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process transactions and send related information
Respond to your inquiries, comments, and support requests
Send you marketing and promotional communications (with your consent)
Improve our website, products, and services
Monitor and analyze usage and trends
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer support.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition, your information may be transferred.
With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-Out: Opt out of receiving marketing communications at any time.
Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@inflowerp.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@inflowerp.com
Website: inflowerp.com