1. Acceptance of Terms

By accessing or using the InFlow ERP platform and related services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services. These Terms apply to all visitors, users, and others who access or use the Services.

2. Description of Services

InFlow provides an AI-powered Enterprise Resource Planning (ERP) platform that includes modules for financial management, sales & CRM, inventory management, HR & payroll, manufacturing, POS & retail, project management, and other business management features. We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.

3. User Accounts

You must provide accurate, complete, and current information when creating an account.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscription & Payment

Access to the InFlow ERP platform requires a paid subscription.
Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan.
All fees are non-refundable unless otherwise stated in your service agreement.
We reserve the right to change pricing with 30 days' advance notice.
Failure to pay may result in suspension or termination of your access to the Services.
One-time setup fees, if applicable, are due upon commencement of implementation.

5. Acceptable Use

You agree not to:

Use the Services for any illegal or unauthorized purpose
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the integrity or performance of the Services
Upload or transmit viruses, malware, or other harmful code
Reverse engineer, decompile, or disassemble any part of the Services
Use the Services to store or transmit infringing, defamatory, or unlawful content
Resell, sublicense, or provide access to the Services to third parties without authorization

6. Data Ownership

You retain all rights to the data you enter into the InFlow platform ("Your Data"). We do not claim ownership of Your Data. We will only access Your Data as necessary to provide the Services, comply with legal obligations, or as authorized by you. Upon termination of your account, you may request an export of Your Data within 30 days.

7. Intellectual Property

The InFlow platform, including its design, code, features, documentation, trademarks, and all related intellectual property, is owned by InFlow and its licensors. These Terms do not grant you any right, title, or interest in the Services except for the limited right to use the Services in accordance with these Terms.

8. Service Level Agreement

We strive to maintain high availability of our Services. Specific uptime commitments and support response times depend on your subscription plan. Details are outlined in your service agreement. Scheduled maintenance windows will be communicated in advance whenever possible.

9. Limitation of Liability

To the maximum extent permitted by applicable law, InFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising out of or related to your use of the Services. Our total liability for any claims arising under these Terms shall not exceed the amount paid by you for the Services during the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless InFlow, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of a third party.

11. Termination

Either party may terminate the subscription with 30 days' written notice. We may terminate or suspend your access immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Services will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved through good faith negotiation, and if necessary, binding arbitration.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: info@inflowerp.com
Website: inflowerp.com